LoanPay Xpress

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Our LoanPay Xpress solution delivers an all-in-one, multichannel, mobile-optimized platform for payment acceptance. You can provide borrowers of all types with a quick and easy method for making their loan payments from any outside checking/savings account or credit/debit card. Reduce paper check handling, increase on-time payments, decrease your in-bound call volume, and automate your back-end ACH payment posting. All payments post directly to the individual loan account via ACH as early as the next business day, eliminating the need for manually posting credit. As an alternative, a daily payments file can be imported to your core system for manual posting of same-day credit.

We offer solutions to speed payment receipts and enhance your customers’ user experience.

  • Reduce late payments.
  • Increase payment collections.
  • Add new loan payment methods.
  • Solutions are safe and secure and offer detailed reporting for easy audit.

Online Web-Hosted & Mobile Payments

  • An efficient method for borrowers to self-manage their loan payments online safely and securely.
  • Multiple access points via hyperlinks on your FI’s website, statement notifications, email/text messages, QR codes and more.
  • Manage multiple loan accounts under a single login
  • An optional file of client data can be loaded via SFTP to prevent invalid transactions and provide a more user-friendly payment experience.
  • Generous feature controls and options allow each institution to custom tailor for their specific needs.
  • White label rebranding with your financial institution logo and product naming is encouraged.
  • Mobile-responsive site is ADA compliant and eliminates the need for a separate app.
  • ACH WEB debit verification is available, per the latest NACHA requirements.

Pre-Authorized Recurring

  • Offer your borrowers an automated payment plan at loan closing.
  • Reduce delinquent accounts.
  • Administrative portal for FI staff to originate and manage payments at any time.
  • Simplify your ACH management by consolidating both new and existing pre-authorized originations to one system

Call Center & Collections

  • Multiple easy-to-use payment features can be tailored for use in a call center or collections environment.
  • Payments can be entered quickly, and credit/debit card funds authorized immediately.
  • Help lower your delinquency ratio and collect payments instantly.

Touch-Tone Phone IVR

  • An alternative to online web-hosted payments, IVR is a perfect fit for borrowers without regular internet access.
  • Increase your payment accessibility and convenience for all types of borrowers.
  • IVR integrates as a touch-tone menu option within your current phone banking channel. Increase payment access.
  • This option integrates as a touch-tone menu option within your current phone banking channel.

In-Person & Virtual Terminal

  • Administrative portal functions as a virtual terminal for staff to enter payments in-person.
  • Service in-person payment requests at all branch levels at the teller counter.
  • Replace your cash advance terminals with this quick and cost-effective way to accept loan payments.
  • Credit card payments are authorized as a regular sales transaction, usually eliminating costly cash advance fees.

API-Integrated and SSO

  • The payment acceptance integration creates a seamless user experience with your online or mobile banking platform.
  • With several API options, we are eager to work with any solution provider to provide your desired level of integration.
  • Options include single-sign-on, tokenization, a fully integrated experience and more.